For managed customers with premium support, how long are Cluster Versions supported?

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For managed customers with premium support, Cluster Versions are supported for four months after their release. This support timeframe ensures that customers have access to necessary updates and fixes, allowing them to maintain stable operations and make informed decisions regarding upgrades.

The four-month support window is significant as it aligns with the typical pace of updates and allows sufficient time for testing and implementation of newer versions. Customers can utilize this period to assess new features, performance enhancements, and any potential impacts of transitioning to a more recent version. This structured approach to version support is helpful for organizations requiring stability while also wanting to benefit from ongoing improvements and features provided by Dynatrace.

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