For managed customers with regular support, how long are Cluster Versions supported?

For managed customers with regular support, Cluster Versions are supported for 3 months. This means that when a version is released, it remains officially supported for a period of three months. During this timeframe, users can receive critical updates, bug fixes, and support for any issues that may arise while using that version.

This support duration allows customers to ensure stability and performance while they plan for upgrades to newer versions or evaluate whether an update is necessary for their specific environment. It's part of Dynatrace's commitment to providing reliable support and ensuring that customers have the necessary time to transition to newer versions smoothly without compromising their operations.

Support durations like these ensure that organizations using Dynatrace have ample time to test and implement new features and updates while still receiving support for any challenges encountered with the current cluster version.