How does the retention period for service requests compare to that of Code Level data?

Service requests are typically retained longer than Code Level data in Dynatrace. This is because service requests are linked to the overall performance and health of applications, providing valuable insights into user interactions and system behavior over time. The longer retention period allows organizations to analyze trends and patterns in user requests, which can help in identifying long-term performance issues or changes in user behavior.

In contrast, Code Level data is often more granular and detailed, but its retention is shorter because it pertains to specific transactions or lines of code executed during a defined timeframe. Once the immediate analysis is complete, this detailed data may no longer be needed for long-term strategic decision-making, which justifies its shorter retention period.

By understanding these retention policies, teams can effectively prioritize their data insights to make informed decisions about application performance and user experience.