What can marking a Key User Action do besides customizing the Apdex rating?

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Marking a Key User Action allows for pinning it for quick and easy access, which is particularly beneficial when monitoring the most critical interactions users have with an application. By pinning these actions, users can easily reference performance metrics and analyze the behavior of specific transactions that are crucial for understanding application performance and user experience.

This feature facilitates faster and more efficient troubleshooting and performance tuning, enabling teams to focus on high-priority actions that have a significant impact on user satisfaction. The ability to quickly access these marked actions streamlines workflows for developers and operational teams, allowing them to respond to issues more rapidly.

Other potential benefits, such as improving data privacy compliance, reducing server load, or enhancing application security, are aspects that may involve a range of practices or configurations within Dynatrace but are not direct outcomes of marking a Key User Action. The primary advantage here is the enhanced accessibility and focus that comes with having critical actions pinned for easy reference.

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