What is the primary function of Mission Control for managed customers?

The primary function of Mission Control for managed customers is to provide access to system updates. This feature is crucial as it ensures customers receive the latest enhancements, security patches, and improvements related to the Dynatrace platform without the need for manual intervention. By centralizing updates, Mission Control helps maintain an optimal performance level of Dynatrace managed environments, allowing users to take advantage of the latest functionalities and fixes that improve overall system reliability and efficiency.

Options related to monitoring database backups, direct support for customer queries, and control over server configurations, while valuable, do not capture the primary function of Mission Control. Monitoring backups falls into operational management tasks, customer queries typically go through dedicated support channels, and server configurations are usually managed by the customer's operations team rather than through Mission Control.