Where can customers seek assistance with Dynatrace?

Support documentation is a primary resource for customers seeking assistance with Dynatrace. It provides detailed guides, best practices, and troubleshooting information that is essential for understanding how to effectively use the platform. Customers can find technical documentation, including API references, installation instructions, and detailed explanations of features, which can help them resolve issues and optimize their use of the software.

While online forums, user manuals, and social media can offer support, they may not provide the comprehensive and authoritative information that the support documentation does. Forums can vary in the reliability of the advice given, user manuals might not be as readily updated, and social media channels are typically used for general announcements rather than in-depth technical support. Hence, for structured and reliable assistance, the support documentation stands out as the most valuable resource.