Which metrics are commonly used during application baselining?

In the context of application baselining, user action metrics are particularly valuable because they provide insights into how end-users interact with an application. These metrics track specific actions taken by users, such as clicks, page views, and transactions, and are essential for understanding typical user behavior and performance expectations. By monitoring these metrics over time, you can establish a baseline of normal application performance, identify trends, and recognize deviations that may indicate performance issues or changes in user engagement.

Establishing a baseline using user action metrics helps organizations understand what a "normal" user experience looks like. This information can be crucial for assessing application performance and making informed decisions about optimizations or troubleshooting efforts. The focus on user interactions reflects a broader understanding that application performance is ultimately measured by the experience of its users.

While metrics such as geolocation, browser type, and operating system are also useful for understanding the context in which applications are used, they do not directly indicate how well the application performs from a user's perspective. Instead, they provide demographic insights that can complement the data derived from user actions but are not as central to determining performance baselines focused on user experience.