Why would you adjust performance thresholds for different key user actions?

Adjusting performance thresholds for different key user actions is essential because user expectations can greatly differ based on the nature of each action and the time required to complete it. For example, users might expect a quick response time when clicking a button that triggers an immediate action, like submitting a form, whereas they may tolerate longer load times when accessing a complex report or conducting a detailed search query.

This variability in user expectations allows organizations to prioritize user experience by setting realistic and appropriate performance thresholds. Ensuring that each key action is measured against standards that reflect user tolerance helps in maintaining customer satisfaction and enhancing overall usability.

In contrast, having a one-size-fits-all approach to performance thresholds is not practical, as it does not account for the differing contexts and expectations that users have across various actions. This can lead to either overly stringent thresholds that can result in frequent alerts even for acceptable performance or overly lenient thresholds that do not promote the best user experience where it matters most.